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Legal

Terms & Conditions

Last updated: June 4, 2026

These Terms & Conditions ("Terms") govern your access to and use of trushirts.com and the services offered by Tru Shirts ("we", "us", or "our"). By using our website or placing an order, you agree to these Terms.

Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Orders & Pricing

  • All orders are subject to acceptance and availability.
  • Prices, products, and promotions are subject to change without notice.
  • We strive for accuracy but are not responsible for typographical errors; we may correct errors and cancel affected orders.
  • Custom and personalized items are produced to your specifications and may not be eligible for return.

Artwork & Intellectual Property

By submitting artwork or designs, you represent that you own or have the rights to use them and grant us a license to reproduce them solely to fulfill your order. You are responsible for ensuring your content does not infringe on third-party rights. All Tru Shirts branding, content, and website materials remain our property.

Payment

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable amounts, including taxes and shipping, for your order.

Shipping & Delivery

Estimated production and delivery times are provided as a courtesy and are not guaranteed. We are not liable for delays caused by carriers or events outside our control.

Returns & Refunds

Because most items are custom-decorated, returns are limited to defective or incorrect products. Please contact us within a reasonable time of delivery to resolve any issues.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Tru Shirts shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms? Reach us at hello@trushirts.com or (903) 300-8323.